Effective as at March 17, 2023
Last Updated at September 14, 2024
Privacy Policy
Your privacy is important to us at Borro. We respect your privacy regarding any information we may collect from you across our website.
Welcome to the Privacy Policy of Borro. This Privacy Policy
outlines how we collect, use, disclose, and protect your personal
information when you use our services.
By using the service, you agree to the terms and conditions of this
Privacy Policy.
1. What Information We Collect
We collect different types of information to ensure smooth
operations and a personalized experience. Below is a detailed
explanation of the data we collect:
1.1 Personal Information
We collect information like your name, email address, and country
when you join our waitlist or create an account. This information
is essential for setting up your profile, communicating with you,
and providing a secure environment
1.2 Financial Information
As a crypto-backed lending platform, we may request your
cryptocurrency wallet address and transaction details. This
information helps us verify collateral for loans and process
repayments securely. We never request for your private keys or
seed phrases for user- controlled wallets.
1.3 Usage Data
To improve our website and services, we collect information about
how you interact with our platform. This includes:
• Your IP address and geolocation to detect suspicious activity or
ensure compliance with regional regulations.
• Details about the browser and device you use, which helps us
optimize the site for performance and security.
• Pages visited, time spent on each page, and click interactions,
so we can enhance the user experience.
1.4 Behavioral Data
We analyze your borrowing and lending preferences, such as the
types of assets you prefer or the loan durations you typically
select. This data helps us provide tailored suggestions and
optimize the platform for your needs.
1.5 Communication Data
When you contact customer support or participate in surveys, we
may collect details about your interactions. This allows us to
improve our services and address your concerns effectively.
2. How We Use Your Information
Your data is critical to delivering a secure and personalized
experience on Borro. Here's how we use it:
2.1 Enabling Our Services
We use your data to:
• Facilitate borrowing and lending transactions.
• Verify your identity and crypto holdings for loan collateral.
• Track repayment schedules and ensure that both borrowers and
lenders are protected
2.2 Enhancing Your Experience
We analyze your behavior on the platform to:
• Recommend borrowing or lending opportunities tailored to your
preferences.
• Simplify your interactions by remembering settings, preferences,
and past actions.
• Provide relevant updates on platform features or new offerings.
2.3 Protecting Your Security
We use your data to:
• Detect fraudulent activity or unauthorized access.
• Ensure compliance with anti-money laundering (AML) and
know-your- customer (KYC) requirements.
• Monitor suspicious transactions and flag potential risks.
2.4 Communicating With You
We use your email to:
• Send essential updates about your account, transactions, and
loan status.
• Notify you about changes to our terms or features.
• Share promotional content or special offers, but only if you've
opted in.
3. How We Protect Your Information
At Borro, safeguarding your data is a top priority. We've
implemented multiple layers of protection, including
3.1 Encryption
All sensitive information, including cryptocurrency wallet
addresses and transaction data, is encrypted both in transit and
at rest using industry-standard encryption protocols like AES-256.
3.2 Access Controls
Access to your data is restricted to authorized personnel only.
Every action taken by staff is logged and monitored to prevent
misuse.
3.3 Security Audits
We regularly conduct security audits and penetration tests to
identify vulnerabilities and ensure that our systems remain robust
against evolving threats
3.4 Anonymization
Where possible, we anonymize your data for analysis, ensuring that
your personal information remains private while still allowing us
to improve our platform.
4. Sharing Your Information
Your information is shared only in specific situations where it is
absolutely necessary:
4.1 With Service Providers
We partner with trusted third-party services to enhance your
experience, such as:
• Circle for wallets and smart contract management.
• Email providers to deliver updates and communications.
• Fraud detection and identity verification services to keep the
platform secure.
These partners are bound by strict confidentiality agreements and
can only use your data to perform their services.
4.2 For Legal and Regulatory Compliance
If required by law or regulation, we may share your information
with government agencies or regulators to comply with:
• Anti-money laundering (AML) requirements.
• Financial reporting obligations.
• Court orders or subpoenas.
We will always aim to notify you in advance, unless prohibited by
law.
5. Cookies and Tracking
Borro uses cookies and other tracking technologies to provide a
seamless and personalized experience. Here's how they work:
5.1 What Cookies Do We Use?
•
Essential Cookies
: Necessary for core functionality, like signing in and navigating
the website
•
Analytics Cookies
: Help us understand how users interact with our platform so we can
improve it.
•
Marketing Cookies
: Allow us to deliver targeted promotions based on your interactions
with the platform.
5.2 How Can You Manage Cookies?
You can disable cookies through your browser settings, but some
features of the platform may not function properly if cookies are
disabled.
6. Your Rights
We are committed to ensuring that you have control over your
personal information. Depending on your location, you may have the
following rights:
6.1 Right to Access
You can request a copy of all personal data we hold about you at
any time.
6.2 Right to Correct
If any of your information is inaccurate or outdated, you can
request corrections.
6.3 Right to Delete
You can request the deletion of your personal data, though some
information may need to be retained to comply with legal
obligations
6.4 Right to Object
You can object to the processing of your data for specific
purposes, like marketing.
To exercise any of these rights, contact us at
privacy@borro.finance
7. Retention Policy
We retain your data only as long as necessary for:
• Completing your transactions.
• Meeting regulatory or compliance requirements.
• Improving the platform through anonymized data analysis.
If your account remains inactive for 27 months, your data may be
anonymized or deleted.
8. Contact Us
If you have questions about this Privacy Policy or concerns about
how your data is handled, reach out to us:
Email
:
privacy@borro.finance