Effective as at March 17, 2023

Last Updated at September 14, 2024

Privacy Policy

Your privacy is important to us at Borro. We respect your privacy regarding any information we may collect from you across our website.

Welcome to the Privacy Policy of Borro. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you use our services.

By using the service, you agree to the terms and conditions of this Privacy Policy.

1. What Information We Collect

We collect different types of information to ensure smooth operations and a personalized experience. Below is a detailed explanation of the data we collect:

1.1 Personal Information

We collect information like your name, email address, and country when you join our waitlist or create an account. This information is essential for setting up your profile, communicating with you, and providing a secure environment

1.2 Financial Information

As a crypto-backed lending platform, we may request your cryptocurrency wallet address and transaction details. This information helps us verify collateral for loans and process repayments securely. We never request for your private keys or seed phrases for user- controlled wallets.

1.3 Usage Data

To improve our website and services, we collect information about how you interact with our platform. This includes:

• Your IP address and geolocation to detect suspicious activity or ensure compliance with regional regulations.

• Details about the browser and device you use, which helps us optimize the site for performance and security.

• Pages visited, time spent on each page, and click interactions, so we can enhance the user experience.

1.4 Behavioral Data

We analyze your borrowing and lending preferences, such as the types of assets you prefer or the loan durations you typically select. This data helps us provide tailored suggestions and optimize the platform for your needs.

1.5 Communication Data

When you contact customer support or participate in surveys, we may collect details about your interactions. This allows us to improve our services and address your concerns effectively.

2. How We Use Your Information

Your data is critical to delivering a secure and personalized experience on Borro. Here's how we use it:

2.1 Enabling Our Services

We use your data to:

• Facilitate borrowing and lending transactions.

• Verify your identity and crypto holdings for loan collateral.

• Track repayment schedules and ensure that both borrowers and lenders are protected

2.2 Enhancing Your Experience

We analyze your behavior on the platform to:

• Recommend borrowing or lending opportunities tailored to your preferences.

• Simplify your interactions by remembering settings, preferences, and past actions.

• Provide relevant updates on platform features or new offerings.

2.3 Protecting Your Security

We use your data to:

• Detect fraudulent activity or unauthorized access.

• Ensure compliance with anti-money laundering (AML) and know-your- customer (KYC) requirements.

• Monitor suspicious transactions and flag potential risks.

2.4 Communicating With You

We use your email to:

• Send essential updates about your account, transactions, and loan status.

• Notify you about changes to our terms or features.

• Share promotional content or special offers, but only if you've opted in.

3. How We Protect Your Information

At Borro, safeguarding your data is a top priority. We've implemented multiple layers of protection, including

3.1 Encryption

All sensitive information, including cryptocurrency wallet addresses and transaction data, is encrypted both in transit and at rest using industry-standard encryption protocols like AES-256.

3.2 Access Controls

Access to your data is restricted to authorized personnel only. Every action taken by staff is logged and monitored to prevent misuse.

3.3 Security Audits

We regularly conduct security audits and penetration tests to identify vulnerabilities and ensure that our systems remain robust against evolving threats

3.4 Anonymization

Where possible, we anonymize your data for analysis, ensuring that your personal information remains private while still allowing us to improve our platform.

4. Sharing Your Information

Your information is shared only in specific situations where it is absolutely necessary:

4.1 With Service Providers

We partner with trusted third-party services to enhance your experience, such as:

• Circle for wallets and smart contract management.

• Email providers to deliver updates and communications.

• Fraud detection and identity verification services to keep the platform secure.

These partners are bound by strict confidentiality agreements and can only use your data to perform their services.

4.2 For Legal and Regulatory Compliance

If required by law or regulation, we may share your information with government agencies or regulators to comply with:

• Anti-money laundering (AML) requirements.

• Financial reporting obligations.

• Court orders or subpoenas.

We will always aim to notify you in advance, unless prohibited by law.

5. Cookies and Tracking

Borro uses cookies and other tracking technologies to provide a seamless and personalized experience. Here's how they work:

5.1 What Cookies Do We Use?

Essential Cookies : Necessary for core functionality, like signing in and navigating the website

Analytics Cookies : Help us understand how users interact with our platform so we can improve it.

Marketing Cookies : Allow us to deliver targeted promotions based on your interactions with the platform.

5.2 How Can You Manage Cookies?

You can disable cookies through your browser settings, but some features of the platform may not function properly if cookies are disabled.

6. Your Rights

We are committed to ensuring that you have control over your personal information. Depending on your location, you may have the following rights:

6.1 Right to Access

You can request a copy of all personal data we hold about you at any time.

6.2 Right to Correct

If any of your information is inaccurate or outdated, you can request corrections.

6.3 Right to Delete

You can request the deletion of your personal data, though some information may need to be retained to comply with legal obligations

6.4 Right to Object

You can object to the processing of your data for specific purposes, like marketing.

To exercise any of these rights, contact us at privacy@borro.finance

7. Retention Policy

We retain your data only as long as necessary for:

• Completing your transactions.

• Meeting regulatory or compliance requirements.

• Improving the platform through anonymized data analysis.

If your account remains inactive for 27 months, your data may be anonymized or deleted.

8. Contact Us

If you have questions about this Privacy Policy or concerns about how your data is handled, reach out to us:

Email : privacy@borro.finance

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